Well, damn. If you were one of the people who got a Super Nintendo Classic preorder in at Walmart the other day, you should check your email. You probably have a message from Walmart explaining that it has canceled your order.
Here’s the message I received from Walmart regarding my Super Nintendo Classic from Walmart customer care director Deserie Dulaney:
“Thank you for your interest in the Super Nintendo Entertainment System – Classic Edition. As you are aware, this is a highly sought after console that will launch later this fall.
Unfortunately, due to a technical glitch, the Super Nintendo Classic Edition was mistakenly made available last Friday evening ahead of the official release date. We, regrettably, will have to cancel this item on your order. We know that this is incredibly disappointing to you, and we’re truly sorry for this mistake.
In regards to the cancellation of this item, if you paid by credit card, your card has not been charged. Any authorization holds placed on your account will automatically expire in accordance with the card issuer’s policy. If you paid through PayPal or with a gift card, your payment will be refunded when the order is cancelled.
The official launch date for this item is 9/29, please check the product page on Walmart.com prior to that date for any updates.
I do hope you’ll give us another chance to earn back your business.”